Limited Warranty – Manufacturing Defects
All Expanko, Inc. products are carefully inspected prior to shipment. Final inspection and approval is the customer’s responsibility. The customer must approve and verify pattern(s) and color(s) as correct before installation. Additionally, because XCR4 contains cork and it is a natural product, slight shade variation is normal and is not considered a defect; however the determination of the acceptability of the shading must be made by the client. Expanko, Inc. is not responsible and will not accept claims for the installation of incorrect material, visually defective material or material that does not meet customer expectations in terms of shade. Installation of material shall be deemed confirmation of pattern, color, appearance and all other visual factors including but not limited to squareness and thickness.
Expanko, Inc. warrants for a period of one (1) year after installation that its XCR4 flooring is free from manufacturing defects, and for a period of ten (10) years after installation against complete wear through. This limited warranty shall be available only to the original customer who purchased the XCR4 product. This warranty does not apply to adhesives, sealers, finishes or any other installation products supplied by Expanko. Those products are warranted by their original manufacturer. Warranty information on those products is available upon request.
Complete warranty info:
204 Warranty Information
OO1 Warranty Registration Form